Welcome to AutoTalk
AutoTalk brings multi-channel messaging, AI automation, customizable data, contact management, and team collaboration into a single dashboard.
- What AutoTalk is, and what it can do for your business.
- How this guide is organized — and where to start based on your role.
- The vocabulary you'll see across the rest of the docs.
Who this guide is for
This guide is written for business owners, managers, and employees who use AutoTalk day to day. No technical knowledge is required. Each section includes step-by-step references to the actual buttons and blocks you will see in the interface — so you can read on a second screen while you click along.
If you're a developer integrating AutoTalk into your own software, you probably want the API Reference or the MCP server guide instead.
What you can do with AutoTalk
AutoTalk pulls five jobs that usually live in five different tools into one shared workspace. Here's how the pieces fit together — each card links to the dedicated chapter.
Multi-channel inbox
Manage every conversation from a single inbox. Connects WhatsApp, Instagram, Facebook Messenger, Telegram, Twitch, Discord, IRC, and the AutoTalk web chat — read and reply without switching apps.
02 · AIAgents
Set up assistants that engage automatically. Use OpenAI, Anthropic, Gemini, DeepSeek, or OpenRouter to understand intent and answer in natural language. Hand off to Typebot agents when needed.
03 · WorkflowsAutomated workflows
Trigger-based runs that automate repetitive work. Start on a data change, on a schedule, or manually — then execute a sequence of steps including external API calls.
04 · Custom dataCustom types & calendars
Model your own business data — leads, tickets, orders, appointments — without code. Add a calendar config to a type to also show its records on a calendar view.
05 · ContactsContact management
A real database of your customers. Each record carries contact info and custom fields. Filter and search to pull any contact, fast.
06 · TeamTeam management
Invite teammates, assign roles, and manage permissions per channel and per workflow. Audit logs keep everything traceable.
How this guide is organized
Each chapter focuses on one part of the product and is independent — read in order if you're new, or jump straight to a section if you have a specific job to do.
Use the sidebar on the left to navigate between sections, or the search bar at the top to jump directly to any topic. The right panel shows an outline of the current page and quick actions.
If you're new to AutoTalk, start by connecting your first channel and exploring the inbox. If you're already up and running, jump directly to the chapter that matches what you need to do — every page is self-contained.
Next steps
Three short tasks will give you the lay of the land in under fifteen minutes.