Botpress

What you'll learn

• How to connect a Botpress Cloud bot to AutoTalk
• How to connect a self-hosted Botpress instance
• When to choose Botpress over other bot types

Botpress is a conversational AI platform with a visual flow builder, NLU (natural language understanding), and integrations. AutoTalk supports both Botpress Cloud and self-hosted instances.

Botpress Cloud

To connect a Botpress Cloud bot:

1. Build and publish your bot in Botpress Cloud.
2. In AutoTalk, go to Automacoes > Agentes and click "Add new agents".
3. Enter a Nome (Name) for the bot.
4. Select botpress from the Tipo de assistente dropdown.
5. Enter the required connection details (such as the webhook URL or bot credentials provided by Botpress).
6. Save the bot.

Botpress Self-hosted

For organizations running Botpress on their own servers:

1. Ensure your Botpress instance is running and accessible from the AutoTalk server.
2. In AutoTalk, create a new agent and select botpress_selfhosted as the assistant type.
3. Enter your self-hosted Botpress server URL and any required authentication details.
4. Save the bot.

tip

Use botpress_selfhosted when your organization has data residency, compliance, or network security requirements that prevent sending conversation data to an external cloud service.

When to use Botpress

Botpress is a good choice when:

• Your team already uses Botpress for conversation design
• You need advanced NLU capabilities beyond simple flow branching
• You require a self-hosted solution for data privacy
• You want to leverage Botpress's built-in integrations and analytics