Skip to main content

Password and Security

What you'll learn
  • How to change your account password in AutoTalk
  • Where to find the password change option
  • Security best practices for keeping your account safe

Keeping your AutoTalk account secure starts with a strong password. The platform provides a straightforward way to update your password whenever you need to.

Changing your password​

  1. Click on Minha Conta (My Account) in the sidebar or user menu.
  2. Select Alterar senha (Change password).
  3. Enter your current password to verify your identity.
  4. Enter your new password.
  5. Confirm the new password by typing it again.
  6. Click Save to apply the change.

Your new password takes effect immediately. The next time you log in, use your updated password.

Password requirements​

When choosing a new password, follow these guidelines for a strong, secure password:

  • Use at least 8 characters
  • Include a mix of uppercase and lowercase letters
  • Add numbers and special characters (such as !, @, #, $)
  • Avoid common words, names, or easily guessable patterns

Logging out​

To log out of your AutoTalk account:

  1. Go to Minha Conta (My Account).
  2. Click Sair (Log out).

You will be returned to the login screen. Always log out when you are finished using AutoTalk on a shared or public computer.

Security best practices​

  • Use a unique password -- Do not reuse your AutoTalk password on other websites or services. If one service is compromised, your other accounts remain safe.
  • Change your password regularly -- Update your password every few months as a precaution.
  • Do not share your credentials -- Every team member should have their own AutoTalk account with their own login. Sharing passwords creates security risks and makes it impossible to track individual actions.
  • Log out on shared devices -- If you access AutoTalk from a computer that other people use, always click Sair (Log out) when you are done.
  • Watch for suspicious activity -- If you notice unfamiliar changes to your account settings, conversations, or workflows, change your password immediately and notify your account administrator.
tip

If you forget your password, use the password reset option on the login screen. A reset link will be sent to your registered email address, allowing you to create a new password without needing to know the old one.

Next steps​