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Finalize Assistant Session

Use this action when the assistant should stop responding in the current conversation.

Best for

  • Handing the conversation to a person
  • Ending the bot's role after a task is complete
  • Preventing the assistant from replying again for a short period

Main fields

FieldWhat it does
Cooldown minutesSets how long the assistant should ignore new messages in this conversation before it can be activated again

What later steps can use

This action is mainly a side effect. It does not produce a useful step result for later logic.

Tips

  • Add it after a successful handoff or completion message.
  • Use a longer cooldown if a human agent needs uninterrupted time with the customer.