Finalize Assistant Session
Use this action when the assistant should stop responding in the current conversation.
Best for
- Handing the conversation to a person
- Ending the bot's role after a task is complete
- Preventing the assistant from replying again for a short period
Main fields
| Field | What it does |
|---|---|
| Cooldown minutes | Sets how long the assistant should ignore new messages in this conversation before it can be activated again |
What later steps can use
This action is mainly a side effect. It does not produce a useful step result for later logic.
Tips
- Add it after a successful handoff or completion message.
- Use a longer cooldown if a human agent needs uninterrupted time with the customer.