Send Message to Contact
Use this action when you want to proactively send one or more messages to a specific contact.
Best for
- Follow-up messages after a workflow runs
- Outbound reminders or confirmations
- Sending a message to a contact who is not necessarily the current conversation context
Main fields
| Field | What it does |
|---|---|
| Use Manual ID | Lets you pass a contact ID from a CEL expression instead of picking a fixed contact |
| Contact | Selects the target contact when manual ID is off |
| Contact ID Manual CEL | Evaluates to the contact ID when manual ID is on |
| Messages | Defines the messages to send |
What later steps can use
Sent message details are available at:
step(N).messages
Tips
- Use this when the target is a specific contact.
- If you only want to reply inside the current conversation, use Compose conversation response instead.
- Test complex message payloads with debugging before you activate the workflow.